PIano TEAcHERS

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1925 Grove Avenue

Richmond, Virginia

23220

804-762-0481

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"I'm really glad I quit piano lessons when I was a kid."- Said No One Ever

 PAYMENTS

  • Payments are collected automatically via the credit card or bank account on file for each family on the 1st of every month for all charges in the previous month.

SCHEDULING

  • All Lessons and classes are once per week year-round, except for holiday closings.

  • Using the online portal, students can view all openings and register for any alternate or additional lessons.

  • All scheduling and accounting requests must be done online or via the phone/email/text or in person at the front desk.

  • Teachers are not responsible for scheduling or accounting. 

CANCELLATIONS/NO-SHOWS/MAKE-UPS

  • Charges apply for all scheduled lessons and classes-regardless of student's attendance. 

  • Students may cancel up to one hour in advance, via the online portal to receive a make-up credit.

  • Make-up credits can be used for any other open lesson time within 30 days.

  • Make-up credits cannot be applied to recurring lesson times- an alternate time must be chosen.

  • Cancellations with less than 1 hour notice or "no-shows" will incur a charge with no make-up issued.

  • In the event of inclement weather or other emergency, a make-up credit will be issued that can be redeemed for an alternate time within 30 days. 

​SUBSTITUTE TEACHERS 

  • In the event of a teacher personal illness or emergency, a qualified and informed substitute teacher may be assigned. 

  • If no substitute is available for a teacher emergency a make-up credit will be issued that can be used for an alternate time within 30 days. 

MATERIALS/INSTRUMENTS

  • All required Method books, sheet music, instruments, and accessories are available in our shop

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  • Any books, accessories or sheet music required by the teacher may  charged additionally to the student account.

Withdrawing

  •  Students may withdraw from lessons or classes at any time with 30 notice days notice and by filling out the withdraw form.